FAQs

STORE LOCATION & CONTACT

Our address is:
311 Ocean Ave
Laguna Beach, CA 92651

We are open:
Mon - Sat: 10am - 6pm
Sunday: 11am - 5pm

Feel free to email or call us!
(949)549-4264
hello@goodtogetherhouse.com

Shipping & Delivery

Before your credit card is processed, we will check stock on your items. If for some reason we are not reasonably certain you can receive your order within 10 working days, we will email you an estimated delivery date and give you the chance to confirm the order.

We ship via USPS and UPS. You will be given the option to choose a carrier and calculated shipping timeframe at checkout.

At this time we do not offer free shipping.

Shipping rates can vary depending on your location and are calculated at checkout.

At this time, we only offer US domestic shipping.

Yes! Please choose the order pickup option at checkout if you are in the Laguna Beach area and want to save on shipping costs.

RETURNS & EXCHANGES

We offer returns for store credit and exchanges only within 14 days of placing your order.

To process a return, please email hello@goodtogetherhouse.com to let us know you would like to create a return request.

Special orders, discounted products, jewelry and apothecary items are final sale.

We offer store credit and exchanges only for all returns.

All returns must be sent back in a pre-paid, fully insured package with tracking included. CODs will not be accepted.

Please send returns to:
Good Together House
311 Ocean Ave
Laguna Beach, CA 92651

Store credit and exchanges will be processed upon receipt of your return. You will be sent email confirmation once processed.

All damages must be reported within 24 hours of delivery. Please email hello@goodtogetherhouse.com if you have issues.

The customer is responsible for all return shipping fees. We will cover the shipping cost to send out exchanges if applicable.

PAYMENTS & SECURITY

We accept Visa, MasterCard, and American Express credit cards along with Apple Pay, Google Pay, PayPal and Shop Pay.

We take your privacy seriously. We will never give, sell, lease or in any way make available the information you supply us with to any organization or individual other than Good Together House. All credit card transactions are secured by an industry standard 128-bit encrypted SSl certificate for your protection.